Table 2.

Intervention cost per patient

Cost item	Cost per patienta
Calling—no contact—could not be reached	1.98
Calling—contacted—declined	1.39
Calling—incomplete initial survey (patients not eligible for intervention)	2.55
Calling—patient eligible for intervention—all surveysb	24.45
Patient and physician packages (mail and email—sent by callers)	13.45
Programming—lists for callers	0.34
Consulting osteoporosis specialist	0.18
Average cost—patients receiving intervention	44.34

^aCaller cost per minute = $0.70; 2014 Canadian dollars (multiply by 0.905 to convert to 2014 US dollars [28])

^bIncludes cost of unsuccessful call attempts