Table 4. Satisfaction score according to age group.
| Variable | Total | Age, yr | P valuea | P valueb | ||
|---|---|---|---|---|---|---|
| <50 | ≥50 and <60 | ≥60 | ||||
| No. (%) | 107 | 30 (28.0) | 39 (36.5) | 38 (35.5) | ||
| Satisfaction of service | ||||||
| Overall satisfaction | 4.2±0.8 | 4.1±0.9 | 4.1±0.9 | 4.3±0.8 | 0.4487 | 0.3136 |
| Information satisfaction | 4.3±0.8 | 4.0±0.8 | 4.3±0.8 | 4.5±0.8 | 0.0337 | 0.1339 |
| Intent for future use | 4.2±0.8 | 4.0±0.8 | 4.1±0.8 | 4.4±0.7 | 0.1326 | 0.4505 |
| Intention of recommendation to others | 4.3±0.7 | 4.0±0.8 | 4.2±0.7 | 4.5±0.7 | 0.0442 | 0.1837 |
| Satisfaction of equipment | 4.2±0.7 | 4.0±0.9 | 4.2±0.6 | 4.4±0.6 | 0.1045 | 0.1059 |
| Usefulness assessment | 4.5±0.5 | 4.4±0.5 | 4.4±0.6 | 4.6±0.4 | 0.0491 | 0.1747 |
| Patient assessment of chronic illness care | ||||||
| Patient activation | 3.8±1.0 | 3.8±1.0 | 3.7±1.1 | 4.0±0.9 | 0.5156 | 0.5938 |
| Delivery system/practice design | 3.9±0.9 | 4.0±0.7 | 3.7±1.0 | 3.9±0.9 | 0.4583 | 0.1830 |
| Goal setting/tailoring | 3.3±0.9 | 3.2±0.9 | 3.2±1.0 | 3.5±1.0 | 0.2050 | 0.7797 |
| Problem solving/contextual | 3.6±1.0 | 3.4±0.9 | 3.7±1.0 | 3.7±1.1 | 0.2038 | 0.2788 |
| Follow-up/coordination | 2.9±1.1 | 2.7±1.1 | 2.8±1.0 | 3.1±1.1 | 0.1658 | 0.7121 |
| Total | 17.4±4.1 | 17.0±3.7 | 16.8±4.1 | 18.3±4.3 | 0.2425 | 0.8953 |
Values are presented as mean±standard deviation.
aCrude effect, bAdjusted by clinic, sex, age, body mass index, blood pressure, and glucose.