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. 2017 Jun 21;41(3):213–222. doi: 10.4093/dmj.2017.41.3.213

Table 6. Results of respondents by MMS score.

Variable No. (%) Average MMS High motivation group (score ≥2) High knowledge group (score ≥2)
Overall satisfaction
 Positive responsea 84 (83.2) 4.8±1.3 77.7 98.8
 Neutralb+Negative responsec 17 (16.8) 4.5±1.4 70.6 94.1
P value 0.3849 0.5311 0.2014
Information satisfaction
 Positive responsea 91 (90.1) 4.7±1.3 79.4 97.8
 Neutralb+Negative responsec 10 (9.9) 4.5±1.2 50.0 100.0
P value 0.5721 0.0377 0.6377
Intent for future use
 Positive responsea 87 (86.1) 4.8±1.3 80.0 97.7
 Neutralb+Negative responsec 14 (13.9) 4.5±1.1 57.1 100.0
P value 0.4940 0.0664 0.5689
Intention of recommendation to others
 Positive responsea 91 (90.1) 4.7±1.3 78.3 98.9
 Neutralb+Negative responsec 10 (9.9) 4.5±1.6 60.0 90.0
P value 0.5721 0.1960 0.0535

Values are presented as mean±standard deviation.

MMS, modified Morisky scale.

aPositive response: highly satisfied and mostly satisfied, bNeutral response: average, cNegative response: mostly unsatisfied, fully unsatisfied.