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. 2017 Jun 14;19(6):e210. doi: 10.2196/jmir.7489

Table 2.

Perceived barriers to navigating Web-based health information (N=387).

Perceived barriers No navigational needs,
n (%a,b)
Navigational needs,
n (%a,c)
Total,
n (%a)
There is a large number of websites available on the Internet (χ21 [N=387]=4.4; P=.04; φ=.11) 80 (44.0) 112 (54.6) 192 (49.6)
Information obtained from different websites sometimes does not match up (χ21[N=387]=16.1; P<.001; φ=.20) 65 (35.7) 115 (56.1) 180 (46.5)
The information I come across contains a lot of medical terms or jargon. 55 (30.2) 77 (37.6) 132 (34.1)
I do not know what I am looking for. 24 (13.2) 37 (18.0) 61 (15.8)
There appears to be a lack of information specific to my needs. 18 (9.9) 25 (12.2) 43 (11.1)
Other 27 (14.8) 11 (5.4) 38 (9.8)

aRespondents could select multiple options (percentages do not total 100%).

bPercentages are based on the 182 participants with no navigational needs.

cPercentages are based on the 205 participants with navigational needs.