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. 2017 Jun 4;10(1):1301723. doi: 10.1080/16549716.2017.1301723

Table 3.

Health system responsiveness among older adults who received outpatient healthcare in the past 12 months, by type of facility, SAGE Ghana Wave 1, 2007/08.

 
Private for-profit
Private not-for-profit
Public services
 
  n % n % n % F p
For the last visit to a healthcare provider rate the following:
The amount of time waited before being attended to:
 
(n = 396)
(n = 174)
(n = 1306)
 
 
Very good/good 288 74.1 76 45.1 782 60.7 7.7 < 0.0001
Moderate 81 20.2 57 33.5 342 24.7    
Bad/very bad
26
5.7
41
21.4
182
14.6
 
 
Your experience of being treated respectfully:    
 
(n = 397)
(n = 175)
(n = 1325)
 
 
Very good/good 335 89.4 124 71.6 1012 78.3 5.4 0.0004
Moderate 39 9.9 47 25.9 269 19.6    
Bad/very bad
3
0.7
4
2.5
25
2.1
 
 
How clearly healthcare providers explained things to you?
 
(n = 397)
(n = 174)
(n = 1304)
 
 
Very good/good 326 82.1 104 61.1 894 68.9 5.9 0.0003
Moderate 56 14.9 54 29.9 308 22.8    
Bad/very bad
15
3.0
16
9.0
102
8.3
 
 
Your experience in being involved in making decisions for your treatment:    
 
(n = 397)
(n = 174)
(n = 1303)
 
 
Very good/good 291 73.4 90 54.7 806 60.9 8.7 0.0009
Moderate 81 20.1 50 27.9 317 24.1 5.0  
Bad/very bad
25
6.5
34
17.4
180
14.9
 
 
The way the health services ensured you could talk privately to health providers:    
 
(n = 397)
(n = 1306)
(n = 175)
 
 
Very good/good 350 88.0 126 72.4 1033 77.7 3.9 0.0091
Moderate 44 11.5 44 25 239 18.7    
Bad/very bad
3
0.5
5
2.6
34
3.6
 
 
…the ease with which you could see a healthcare provider you were happy with?
 
(n = 397)
(n = 175)
(n = 1307)
 
 
Very good/good 296 73.8 88 49.7 808 60 6.7 < 0.0001
Moderate 86 22.8 68 37.7 376 28.1    
Bad/very bad
15
3.4
19
12.6
123
11.9
 
 
…the cleanliness in the health facility?
 
(n = 397)
(n = 174)
(n = 1323)
 
 
Very good/good 376 95.8 153 89 1124 85.5 7.1 < 0.0001
Moderate 20 4.0 16 8.4 153 11.9    
Bad/very bad 1 0.2 5 2.6 25 2.6    

Notes: n: unweighted; percentage: weighted. Private not-for-profit: charity clinics and hospitals. The highest numbers in the column are in bold.