Table 3.
|
Private for-profit |
Private not-for-profit |
Public services |
|
||||
---|---|---|---|---|---|---|---|---|
n | % | n | % | n | % | F | p | |
For the last visit to a healthcare provider rate the following: | ||||||||
The amount of time waited before being attended to: | ||||||||
|
(n = 396) |
(n = 174) |
(n = 1306) |
|
|
|||
Very good/good | 288 | 74.1 | 76 | 45.1 | 782 | 60.7 | 7.7 | < 0.0001 |
Moderate | 81 | 20.2 | 57 | 33.5 | 342 | 24.7 | ||
Bad/very bad |
26 |
5.7 |
41 |
21.4 |
182 |
14.6 |
|
|
Your experience of being treated respectfully: | ||||||||
|
(n = 397) |
(n = 175) |
(n = 1325) |
|
|
|||
Very good/good | 335 | 89.4 | 124 | 71.6 | 1012 | 78.3 | 5.4 | 0.0004 |
Moderate | 39 | 9.9 | 47 | 25.9 | 269 | 19.6 | ||
Bad/very bad |
3 |
0.7 |
4 |
2.5 |
25 |
2.1 |
|
|
How clearly healthcare providers explained things to you? | ||||||||
|
(n = 397) |
(n = 174) |
(n = 1304) |
|
|
|||
Very good/good | 326 | 82.1 | 104 | 61.1 | 894 | 68.9 | 5.9 | 0.0003 |
Moderate | 56 | 14.9 | 54 | 29.9 | 308 | 22.8 | ||
Bad/very bad |
15 |
3.0 |
16 |
9.0 |
102 |
8.3 |
|
|
Your experience in being involved in making decisions for your treatment: | ||||||||
|
(n = 397) |
(n = 174) |
(n = 1303) |
|
|
|||
Very good/good | 291 | 73.4 | 90 | 54.7 | 806 | 60.9 | 8.7 | 0.0009 |
Moderate | 81 | 20.1 | 50 | 27.9 | 317 | 24.1 | 5.0 | |
Bad/very bad |
25 |
6.5 |
34 |
17.4 |
180 |
14.9 |
|
|
The way the health services ensured you could talk privately to health providers: | ||||||||
|
(n = 397) |
(n = 1306) |
(n = 175) |
|
|
|||
Very good/good | 350 | 88.0 | 126 | 72.4 | 1033 | 77.7 | 3.9 | 0.0091 |
Moderate | 44 | 11.5 | 44 | 25 | 239 | 18.7 | ||
Bad/very bad |
3 |
0.5 |
5 |
2.6 |
34 |
3.6 |
|
|
…the ease with which you could see a healthcare provider you were happy with? | ||||||||
|
(n = 397) |
(n = 175) |
(n = 1307) |
|
|
|||
Very good/good | 296 | 73.8 | 88 | 49.7 | 808 | 60 | 6.7 | < 0.0001 |
Moderate | 86 | 22.8 | 68 | 37.7 | 376 | 28.1 | ||
Bad/very bad |
15 |
3.4 |
19 |
12.6 |
123 |
11.9 |
|
|
…the cleanliness in the health facility? | ||||||||
|
(n = 397) |
(n = 174) |
(n = 1323) |
|
|
|||
Very good/good | 376 | 95.8 | 153 | 89 | 1124 | 85.5 | 7.1 | < 0.0001 |
Moderate | 20 | 4.0 | 16 | 8.4 | 153 | 11.9 | ||
Bad/very bad | 1 | 0.2 | 5 | 2.6 | 25 | 2.6 |
Notes: n: unweighted; percentage: weighted. Private not-for-profit: charity clinics and hospitals. The highest numbers in the column are in bold.