Table 5.
Scale characteristics and (inter)correlations of the 24-item PCC instrument
| 24-item short version | Cronbach’s alpha | Scale mean (sd) | Correlations range | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1. Patients’ preferences | 1, 2, 3 | .71 | 4.05 (.58) | .31–.55 | ||||||||
| 2. Physical comfort | 6, 7, 9 | .52 | 3.57 (.72) | .40–.56 | .55*** | |||||||
| 3. Coordination of care | 10, 11, 14 | .69 | 3.64 (.66) | .32–.55 | .55*** | .54*** | ||||||
| 4. Emotional support | 15, 16, 17 | .77 | 3.63 (.76) | .34–.56 | .45*** | .56*** | .43*** | |||||
| 5. Access to care | 18, 19, 20 | .59 | 3.49 (.76) | .28–.45 | .40*** | .41*** | .45*** | .34*** | ||||
| 6. Continuity and transition | 23, 24, 25 | .77 | 3.44 (.82) | .44–.36 | .44*** | .40*** | .44*** | .42*** | .44*** | |||
| 7. Information and education | 27, 28, 29 | .74 | 3.07 (.94) | .31–.41 | .31*** | .41*** | .32*** | .41*** | .31*** | .41*** | ||
| 8. Family and friends | 33, 34, 35 | .85 | 3.89 (.79) | .28–.54 | .49*** | .46*** | .41*** | .54*** | .28*** | .36*** | .33*** | |
| 9. Overall PCC | All of the above | .93a | 3.60 (.53) | .65–.76 | .72*** | .76*** | .71*** | .74*** | .65*** | .70*** | .66*** | .69*** |
***p < 0.001 (2-tailed). Results using the 35-item version are similar. Results are based on listwise deletion of missing cases
aComposite reliability index based on the factor loadings of the first-order construct