TABLE 3.

Survey reasons for choosing to attend Jubilee Health Centre (n = 164).

Rank†	Likert scale statements	n‡	(%)
1	The staff treat me with respect	161	98.2
2	The staff are friendly	158	96.3
2	The staff take time to listen to me	158	96.3
4	It is easier to see a doctor	155	94.5
4	The staff give the correct treatment for my illness	155	94.5
6	It was recommended to me by others	124	75.6
7	I can trust the staff to be confidential	122	74.4
8	It is a Christian clinic	115	70.1
9	The staff pray with me	100	61.0
10	The staff treat children well	94	57.3
11	I often am seen by the same doctor	86	52.4
12	The clinic is clean and neat	81	49.4
12	They speak my home language	81	49.4
14	It is close to me	73	44.5
15	It is cheap	64	39.0

n, number.

^†Out of 15 statements.

^‡Binarised by combining ‘definitely’ and ‘maybe’ responses