Skip to main content
. Author manuscript; available in PMC: 2017 Jul 21.
Published in final edited form as: Proc ASME Int Conf Manuf Sci Eng. 2016;2:MSEC2016-8783. doi: 10.1115/MSEC2016-8783

Table 2.

Summary of generic Small Contract Manufacturer.

Operational Characteristics

  • Emphasis on flexibility and broad skill set in workforce

  • Diverse equipment of varied age and capability

  • Limited resources that favor simple solutions
Metrics and Key Performance Indicators

  • Gross margin

  • Basic utilization

  • On-time delivery
Maintenance Approach

  • Primarily reactive

  • Limited preventative
Supply Chain Interactions

  • No tracking or monitoring
Primary Business Challenges

  • Workforce development

  • Equipment availability
Primary Technology Interests

  • Dashboards that quantify performance

  • Detailed operational information

  • Estimation support
Primary Technology Concerns

  • Potential disruption to operations

  • Lack of in-house expertise to deploy and maintain solutions