Chronically ill patients appreciate having a voice in their own care process and feeling part of the team.

Following the previous key point, patients value the opportunity to participate, or be represented, in interprofessional team (IPT) meetings.

Patients expect health care professionals to put the patient at the center and to follow a structured as well as holistic approach to address their needs.

Patients want health care professionals to work in a professional manner and communicate respectfully with the ‘patient system’ (comprises the patient and the people representing the patient, such as caregivers, partners, children, or designated health professionals) before, during, and after IPT meetings.