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. Author manuscript; available in PMC: 2017 Aug 7.
Published in final edited form as: Health Aff (Millwood). 2017 Apr 1;36(4):655–662. doi: 10.1377/hlthaff.2016.0811

EXHIBIT 1.

Average hours spent on various activities per physician per day, 2011–14

Desktop medicine, in clinic Desktop medicine, remote access


In clinic and remote access On day of visit On other day On day of visit On other day





Activity Mean SD Mean SD Mean SD Mean SD Mean SD
DESKTOP MEDICINE

Progress notes 2.10 1.14 1.33 0.86 0.52 0.72 0.13 0.37 0.11 0.36
Telephone encounters 0.58 0.44 0.05 0.09 0.49 0.39 0.00 0.03 0.04 0.15
Secure messages 0.20 0.25 0.01 0.04 0.17 0.21 0.00 0.02 0.03 0.11
Prescription refills 0.10 0.13 0.00 0.02 0.09 0.12 0.00 0.00 0.01 0.05
Other 0.18 0.23 0.02 0.08 0.13 0.19 0.00 0.03 0.02 0.10
Subtotal 3.17 1.36 1.42 0.89 1.40 0.95 0.14 0.38 0.21 0.52

FACE-TO-FACE MEDICINE

Ambulatory care visits 3.08 1.65

TOTAL TIME

Total logged time 6.25 2.15
Total scheduled time for visits 7.45 2.31

SOURCE Authors’ analysis of data from access logs embedded in the electronic health records of 471 physicians. NOTES See the text for descriptions of the desktop medicine activities. Total scheduled time for visits is the time between the beginning of the first scheduled face-to-face visit and the end of the last visit. Hours may not sum to total because of rounding. SD is standard deviation.