Table 1.

Examples of coding processes

Meaning Unit	Code	Sub-category	Category
I visited the midwife’s clinic only after I got infection, not before that (Mother 8).	Knowledge on danger signs	Knowledge	Mother and family members’ health literacy
Many mothers believe in food taboo...They are also afraid to do self-wound care...(Midwife 1).	Attitude to food taboo Lacking confidence to do self-wound care	Awareness and confidence
The midwife gave the advice to visit the village health clinic before 7 days, but I did it after 10 days (Mother 6).	Delay to conduct postnatal care visit	Practice
I informed my daughters about the traditional rules. She is submissive to my suggestions. She should not eat peanuts and fish if her wound has not dry enough unless she will get an infection. When I delivered my daughter a long time ago, I eat fish and then my daughter’s cord got infection (Family 1).	Feeling afraid to against parents/grandmothers’ advice	Social power	Social power, cultural belief and practices
	Food taboo	Cultural belief and practice
I am aware that it should be home visit but in case that I felt that the patients visited me at the clinic, I perceived that that was a home visit (Midwife 3).	Inconsistent home visit	Provider work load and capacity	Health service responses
I received only wound care...Maybe because my condition was good. My blood pressure was high only when I delivered the baby, after that my blood pressure was normal (Mother 7).	Selective care	Perceived low quality of postnatal care
I did not understand what the the widwife said. She said some sentences in the Javanese language, the high-level Javanese level that I did not really understand (Mother 1).	Language barrier	Suboptimal patient-centered care