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. 2017 Aug 7;11(8):e0005742. doi: 10.1371/journal.pntd.0005742

Table 3. Operational requirements and associated risks for message themes, channels, and messengers.

Message theme, channel, or messenger Operational requirements Risk of operational failure
Message: Promoting trust in burial teams Burial teams must be trained and supervised regarding how to behave to bereaved families and/or communities, and how to perform a respectful burial If good operational standards are not met, communities will not be willing to participate in safe burials, and the risk of secret burials will continue.
Channel: Drama shows Professionals need to be available to train drama groups how to do community-based theatre If training is inadequate, no drama shows will be conducted, or those that are conducted may not carry the desired message
Messenger: Community leader Messengers must be known to and trusted by the community, as well as trained and knowledgeable on the topic. Unscreened and/or untrained messengers may end up perpetuating misperceptions to do with Ebola and the Ebola response, thereby undermining community confidence and trust