Table 3.

Interview guides

Individual interviews

About the observed practice  • The preparation of the facilitator and the practice  • Their descriptions and experience of the meetings (structure, dialogue, what worked well and what did not)  • Their own role at the facilitation visits and in the change process  • The practice impact from the facilitation visits  • What they perceived as successful/less successful in the specific practice  • How the observed facilitation visit differed from other practices and similarities between practices

About their general perception and practice  • Their understanding of the facilitator intervention  • Their contribution as facilitators  • How they were prepared for the role as facilitator  • What had influenced their understanding and enactment facilitation  • Variations between facilitators and practices  • The implication of being GPs  • Thoughts about project design (number of facilitation visits, meetings in the practice etc.)

Focus groups

Focus group 1  • Their understanding and description of the facilitator intervention  • Their preparation  • The content of facilitation visits  • Facilitator variations and unity  • Their tools  • The impact for the practices  • The good facilitation visit  • Their competences

Focus group 2  • Their understanding of facilitation and the roles of the facilitator  • If and why some roles were more often applied  • What influenced their roles  • Whether they had collaborated on a common understanding  • Improvements of their performance over time  • Their competences  • The significance of them being GPs

Project initiators and project managers

• Background for the intervention  • The intervention design  • Their understandings of facilitation  • The education of the facilitators  • Expected changes  • Intervention flexibility