Table 1.

Document Review Protocol

Steps in document review process	Elements of each step
Criteria for document selection	An official policy or informational pamphlet Current at time of study Issued by hospital organization or agency responsible for regulating hospitals Referenced workplace behaviors such as bullying, harassment, verbal abuse, lateral violence, professional conduct
Genre of document	Guideline Regulation Policies and procedures Codes of conduct
Analysis of intertextuality	Sources of information (direct citations) References to other documents (indirect citations)
Lexical analysis	What words are used to describe undesirable workplace behaviors?
Analysis of interdiscursivity	What other issues are discussed in conjunction with workplace behaviors?