Table 1.

Comparison of word frequency of key terms pre-and post-intervention.

Word	Frequency pre-intervention	Frequency post-intervention
Heating	107	79
Cold	97	46
Insulation	70	40
Warm	66	24
Money	59	75
Damp	39	8
Arbed	40	58
Bill	33	33
Comfortable	32	34
Health	28	27
Total	571	424