Table 3.

Patients’ report of clinic operations and association with patient–provider relationship scores (PPRS), all participants (n=192).

Item	Mean PPRS (SD)		p
	Response
	Yes	No
When you went to the clinic early, did the staff arrive at work on time?	43.48 (10.30)	30.91 (10.52)	<0.01
Were the clinic hours convenient for you?	43.50 (10.06)	31.26 (9.96)	<0.01
Were you ever turned away from the clinic while it was open?	33.78 (11.03)	43.11 (10.32)	<0.01
Did you have problems understanding the staff because you speak different languages?	35.53 (10.37)	41.96 (10.95)	<0.05
Is the clinic you visited your nearest clinic?	39.95 (10.90)	46.38 (10.01)	<0.01