Table 3.
Supervisors (intervention a + b and a + b + c) - In interactions with staff…
| Item | Baseline (N = 68) | End-line (N = 81) | ||||
|---|---|---|---|---|---|---|
| never/rarely | some-times | usually/always | never/rarely | some-times | usually/always | |
| I communicate my general expectations about performance to staff | 5 (7.4%) | 4 (5.9%) | 59 (86.8%) | 4 (4.9%) | 7 (8.6%) | 70 (86.4%) |
| I listen to staff and am open to their concerns | 3 (4.4%) | 6 (8.8%) | 59 (86.8%) | 0 (0%) | 7 (8.6%) | 74 (91.4%) |
| I actively attempt to solve problems in the health facility | 5 (7.4%) | 18 (26.5%) | 45 (66.2%) | 4 (4.9%) | 12 (14.8%) | 65 (80.2%) |
| I treat people fairly and consistently | 0 (0%) | 3 (4.4%) | 65 (95.6%) | 0 (0%) | 1 (1.2%) | 80 (98.8%) |
| I respect staff and their contributions | 0 (0%) | 2 (2.9%) | 66 (97.1%) | 1 (1.2%) | 0 (0%) | 80 (98.8%) |