Table 8.
Health Workers (a + b and a + b + c) “When dealing with performance problems, my supervisor…”
| Item | Baseline (N = 153) | End-line (N = 149) | ||||
|---|---|---|---|---|---|---|
| never/rarely | sometimes | usually/always | never/rarely | sometimes | usually/always | |
| Tries to find out what caused the problem and describes the problem fairly | 25 (16.3%) | 24 (15.7%) | 104 (68%) | 6 (4%) | 15 (10.1%) | 128 (85.9%) |
| Doesn't blame anyone unless they are really sure about the problem | 28 (18.3%) | 22 (14.4%) | 103 (67.3%) | 9 (6%) | 10 (6.7%) | 130 (87.2%) |
| Sees if training to give staff more skills would help to fix the problem | 22 (14.4%) | 23 (15%) | 108 (70.6%) | 10 (6.7%) | 13 (8.7%) | 126 (84.6%) |
| Works with staff to plan how to fix the problem | 20 (13.1%) | 14 (9.2%) | 119 (77.8%) | 6 (4%) | 9 (6%) | 134 (89.9%) |