Table 1.

Examples of meaning units, condensed meaning units, and codes from content analysis of the participants’ experiences

Meaning unit	Condensed meaning unit	Code
The problem is that we didn’t know who to see for mom’s problem. And there was no one to advise us. We kept going to different doctors others’ recommended.	Going to different doctors recommended by others	Choosing physicians recommended by one’s social circle
The doctor prescribed me a bag of drugs without saying a word. So, what am I supposed to do with these? I get confused	Prescribing without talking to the patient	Failure to provide instructions for using the drug
I go to the pharmacy myself and name what I want or I take the packaging. Even if I don’t know the name, I ask the pharmacists. They give me any medicine I want.	Pharmacists give me any medicine I want	Purchasing prescription medication from the pharmacy without a prescription