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. 2017 Aug 25;3:35. doi: 10.21037/mhealth.2017.07.04

Table 2. Fidelity of study design strategies and monitoring plan for 24-START.

Goal Description from NIH BCC Strategies used in 24-START Fidelity monitoring plan for 24-START
Ensure intervention is congruent with relevant theory and practice Operationalize treatment to optimally reflect theoretical roots; precisely define variables most relevant to “active ingredients” of the intervention Coaches use Motivational Interviewing techniques in all calls Monthly review of coaching call checklist
Quarterly review of random selection of calls
Coaches use evidence-based behavior change strategies during calls and messages Monthly review of coaching call checklists and messages
Integration of behavior change strategies into website Initial review of website prior to beginning enrollment; quarterly audit of resources within resource bank
Ensure equal treatment dose within and across conditions Ensure equal treatment “dose” (measured by number, frequency, and length of contact) is adequately described and is the same for each subject within a particular treatment condition Standard call schedule for all participants: Monthly audit of coaching call logs
□ Weeks 1–12: weekly calls
□ Weeks 13–24: bi-weekly calls
Standard messaging schedule for all participants: Monthly audit of messages posted to website
□ Weeks 1–12: one message/week
□ Weeks 13–24: one message/week in weeks with a phone call
□ Two messages/week in weeks with no call
Equivalent resources for both treatment groups Quarterly audit of resource bank
Plan for implementation setbacks Address possible setbacks in implementation (e.g., treatment providers dropping out) Train multiple providers to ensure back up in the event of provider vacation, illness or turnover NA

, coaching call checklists include standard methods for preparing for coaching calls, content areas to be covered in calls, and prompts for use of Motivational Interviewing; , coaching call logs include time/date of scheduled call, if the call was successfully completed, and documentation of missed-call protocol. NIH BCC, NIH Behavior Change Consortium.