Table 3.
Descriptive Statistics and Pairwise Correlation Among Variables.a
| Variable | Obs | Mean | SD | Min | Max | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | SATS | 331 | 0.15 | 1.25 | −3 | 3 | 1.00 | ||||||||||||
| 2 | PCCARE | 331 | 0.13 | 0.33 | 0 | 1 | 0.32 | 1.00 | |||||||||||
| 3 | NCCARE | 331 | 0.09 | 0.29 | 0 | 1 | −0.31 | −0.12 | 1.00 | ||||||||||
| 4 | PCDOC | 331 | 0.03 | 0.18 | 0 | 1 | 0.10 | 0.18 | −0.06 | 1.00 | |||||||||
| 5 | NCDOC | 331 | 0.07 | 0.25 | 0 | 1 | −0.26 | −0.10 | 0.30 | −0.05 | 1.00 | ||||||||
| 6 | PCNURS | 331 | 0.04 | 0.19 | 0 | 1 | 0.21 | 0.12 | −0.06 | 0.32 | −0.05 | 1.00 | |||||||
| 7 | NCNURS | 331 | 0.04 | 0.19 | 0 | 1 | −0.24 | −0.07 | 0.16 | −0.04 | 0.14 | −0.04 | 1.00 | ||||||
| 8 | PCCOM | 331 | 0.24 | 0.43 | 0 | 1 | 0.21 | 0.30 | −0.18 | 0.17 | −0.15 | 0.23 | −0.11 | 1.00 | |||||
| 9 | NCCOM | 331 | 0.15 | 0.36 | 0 | 1 | −0.25 | −0.16 | 0.23 | −0.08 | 0.27 | −0.08 | 0.15 | −0.24 | 1.00 | ||||
| 10 | PCSCD | 331 | 0.03 | 0.18 | 0 | 1 | 0.08 | 0.23 | −0.06 | 0.25 | −0.05 | 0.14 | −0.04 | 0.25 | −0.08 | 1.00 | |||
| 11 | NCSCD | 331 | 0.07 | 0.26 | 0 | 1 | −0.27 | −0.11 | 0.36 | −0.05 | 0.21 | −0.05 | 0.28 | −0.16 | 0.24 | −0.05 | 1.00 | ||
| 12 | PCINFR | 331 | 0.18 | 0.39 | 0 | 1 | 0.30 | 0.36 | −0.15 | 0.22 | −0.13 | 0.12 | −0.09 | 0.23 | −0.20 | 0.26 | −0.13 | 1.00 | |
| 13 | NCINFR | 331 | 0.19 | 0.40 | 0 | 1 | −0.24 | −0.19 | 0.43 | −0.09 | 0.25 | −0.10 | 0.11 | −0.28 | 0.28 | −0.09 | 0.25 | −0.23 | 1.00 |
Abbreviations: Max, maximum; Min, minimum; NCCARE, negative comments about care; NCCOM, Negative Comment about Communication; NCDOC, Negative Comment about Doctor; NCINFR, Negative Comment about Infrastructure; NCNURS, Negative Comment about Nurses; NCSCD, Negative Comment about Scheduling; PCCARE, positive comments about care; PCCOM, Positive Comment about Communication; PCDOC, Positive Comments about Doctor; PCINFR, Positive Comment about Infrastructure; PCNURS, Positive Comment about Nurses; PCSCD, Positive Comment about Scheduling; SATS, satisfaction; SD, standard deviation.
aAll correlations above 0.1 are significant at P < .01 level.