Table 4.
Estimation Models.a
| Variables | Ordered Probit | Ordinary Least Square |
|---|---|---|
| (1) | (2) | |
| SATO | SATO | |
| PCCARE | 0.271b (0.152) | 0.236b (0.122) |
| NCCARE | −0.048 (0.247) | −0.016 (0.188) |
| PCDOC | 0.089 (0.246) | 0.050 (0.191) |
| NCDOC | 0.348 (0.263) | 0.261 (0.214) |
| PCNURS | 0.715c (0.321) | 0.582c (0.263) |
| NCNURS | −1.049d (0.371) | −0.879d (0.309) |
| PCCOM | 1.004d (0.135) | 0.781d (0.107) |
| NCCOM | −0.517c (0.258) | −0.391b (0.198) |
| PCSCD | 0.049 (0.229) | 0.040 (0.187) |
| NCSCD | −0.185 (0.264) | −0.153 (0.211) |
| PCINFR | 0.528d (0.161) | 0.416d (0.120) |
| NCINFR | −1.258d (0.237) | −1.040d (0.162) |
| LOS | −0.001 (0.008) | −0.002 (0.006) |
| Age | 0.004 (0.003) | 0.003 (0.002) |
| Gender | 0.106 (0.130) | 0.095 (0.107) |
| Observations | 331 | 331 |
| R 2 | .502 | |
| Adj./Pseudo R 2 | .225 | .472 |
| χ2/F-stat | 187.07d | 52.61d |
Abbreviations: NCCARE, Negative Comments about Care; NCCOM, Negative Comment about Communication; NCDOC, Negative Comment about Doctor; NCINFR, Negative Comment about Infrastructure; NCNURS, Negative Comment about Nurses; NCSCD, Negative Comment about Scheduling; PCCARE, Positive Comments about Care; PCCOM, Positive Comment about Communication; PCDOC, Positive Comments about Doctor; PCINFR, Positive Comment about Infrastructure; PCNURS, Positive Comment about Nurses; PCSCD, Positive Comment about Scheduling; LOS, Length of Stay.
a Standard errors in parentheses. Standard errors are adjusted for 130 clusters accounting for same rooms. Models have appropriate intercepts and include hospital and shift dummies, none of which are significant.
b P < .1.
c P < .05.
d P < .01.