Table 5.

Service delivery approach by HEWs in Dale district, southern Ethiopia, 2015

Service delivery approach	Category	Frequency	Percent (%)
Gave complete explanation	Yes	113	61.1
	No	72	38.9
Friendly	Yes	106	56.7
	No	81	43.3
Made helpful suggestions	Yes	92	50.5
	No	90	49.5
Treated with respect	Yes	94	51.1
	No	90	48.9
Discuss treatment options	Yes	99	52.9
	No	87	46.5
Help me to understand my/child’s health condition	Yes	102	54.8
	No	84	45.2