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. 2017 Aug 30;4(3):e23. doi: 10.2196/humanfactors.7845

Table 1.

User needs, tool requirements, and feature specifications of eSNAP.

User need Tool requirement Feature specifications
Understand the need for support when caregiving Informative introduction with explanation of purpose 4-page tailored introduction with form, icons, text, and buttons
Understand types of support List and explain each type of support separately to avoid information overload Nest data in separate tabbed containers for each category of support
Write down people that can offer support to the user Provide forms to create lists for each category of support Include forms within each tabbed container
Evaluate effectiveness of support Mark the level of helpfulness for each person entered Add a position slider to rank 1 of 3 levels of effectiveness. Default to “Somewhat Helpful”
Identify the strengths of
users’ network
Rate each category of support based on number and helpfulness of network members Include a summary page to rate strength of each support category, based on number of people and helpfulness
Ability for user to take the network with them Include a printable summary page Format summary data into printer friendly version
Identify areas of network that can use additional
support
Identify the types of support that may benefit from additional resources and provide
information
Provide a link to resources for each category that has less than 2 stars on the summary page
Find specific supportive
resources
Provide lists of resources for each type of support Include a backend editable database with caregiver resources
Maintain support network changes and additions Begin with end in mind by building tool on Web-based technologies ensuring accessibility across various platforms and devices Design a Web app compatible with Mac and Windows OS, with text and elements sized for various landscape screen sizes.