Table 2.

Qualitative interviews and respondents

Method	Respondents	Number of respondents
		Hospital A	Hospital B
Initial narrative interviews	Provincial and regional managers, clinical and non-clinical hospital staff, hospital managers	47	27
Relationship mapping interviews	Hospital managers, clinical and non-clinical hospital staff	13	7
Further in-depth interviews (1)	Hospital board members, patients, district and provincial managers	25	28
Further in-depth interviews (2)	Hospital managers, clinical and non-clinical hospital staff	30	18