Skip to main content
. Author manuscript; available in PMC: 2017 Sep 15.
Published in final edited form as: Proc SIGCHI Conf Hum Factor Comput Syst. 2017 May 2;2017:5245–5256. doi: 10.1145/3025453.3025754

Table 1.

Summary of themes from the online health forum study. Some posts fell into multiple themes, so percentages add up to more than 100% (out of 400 posts).

Theme % (n) Theme % (n)
Interpretation of report content (S1a) Diagnosis and illness experience (S1d)
Certain sections (mostly Impressions and Findings) of the report content 15.75 (63) Seeking help understanding current illness experience 15.25 (61)
Specific phrase or sentence in the report 4.75 (19) Concerned about the prognosis 11.00 (44)
Image of a scanned body region 4.75 (19) Hypothesizing about the relationships among test results, diagnosis, and treatment 4.50 (18)
Specific medical term in the report 2.25 (9) Seeking confirmation of doctor’s opinion or diagnosis 3.00 (12)
Quantitative measurement of a questionable mass or body part 1.75 (7) Concerned about misdiagnosis by the doctor(s) 2.75 (11)
Specific type of test (S1b) Healthcare process (S1c)
Concerned about the risks associated with a test 7.75 (31) Concerned about what they should be doing or asking next 8.75 (35)
Inquiring about the diagnostic abilities of a specific test 6.50 (26) Seeking help in making decisions about their healthcare options 6.25 (25)
Seeking confirmation about the accuracy of a test 4.25 (17) Confused or expressing a need to understand the healthcare process 5.25 (21)
Looking for comparison among tests 4.00 (16) Expressing lack of satisfaction with their healthcare 4.25 (17)
Seeking test recommendations generally or for a condition 3.25 (13) Concerned about what will happen next in care 3.75 (15)
Concerned about the need for the test 2.75 (11) Expressing lack of explanation from their doctor about healthcare options 1.75 (7)
Concerned about the cost of treatment 1.00 (4)