Table 2.

Multivariate analysis

	Probit regression coefficient	95%CI		p
Age (years)
< 20 (ref.)
20–29	0.17	−0.33	0.67	0.504
≥ 30	−0.36	−1.06	0.34	0.320
Parity
Primi (ref.)
Multi	0.22	−0.07	0.51	0.143
Education status
Never attended school (ref.)
Primary education	0.09	−0.38	0.56	0.701
Secondary education	0.27	−0.06	0.59	0.108
Further education	−0.01	−0.45	0.42	0.954
Caste/Ethnicity
Brahmin/Chhetri (ref.)
Terai/Madhesi Other Caste	0.05	−0.31	0.40	0.792
Dalit	0.28	−0.11	0.67	0.161
Newar	−0.19	−0.90	0.52	0.594
Janajati	0.17	−0.43	0.77	0.588
Muslim	−0.69	−1.72	0.35	0.195
Ecological zone
Mountain (ref.)
Hill	0.89	0.41	1.37	<0.001
Terai	0.44	−0.15	1.02	0.141
Place of residence (rural = 1)	0.74	0.30	1.18	0.001
Reaching time (minutes)
< 30 (ref.)
30–59	0.08	−0.30	0.46	0.675
≥ 60	−0.03	−0.28	0.23	0.845
Type of health facility
Higher level hospital (ref.)
District hospital	0.14	−0.23	0.52	0.458
PHCC	−0.03	−0.75	0.69	0.931
HP/SHP	−0.37	−1.21	0.47	0.393
Waiting time (minutes)
< 30 (ref.)
30–59	−1.00	−1.61	−0.39	0.001
≥ 60	−1.14	−1.77	−0.50	<0.001
Overcrowd at maternity department	−0.53	−0.79	−0.28	<0.001
Paid for the service sought in health facility	−0.20	−0.62	0.22	0.357
Give chance to ask any concerns	0.70	0.33	1.06	<0.001
Advised on danger signs of mother	0.17	−0.26	0.60	0.436
Advised on danger signs of newborn	−0.04	−0.53	0.45	0.866
Advised for exclusive breastfeeding	0.06	−0.28	0.39	0.743
Counsel in family planning	0.11	−0.30	0.51	0.604
Availability of drinking water at facility
Yes (ref.)
No	−0.24	−0.64	0.16	0.233
Don’t Know	−0.30	−0.79	0.18	0.216
Any unknown person entered in the delivery room
Yes (ref.)
No	−0.07	−0.35	0.21	0.616
Don’t know	−0.03	−0.82	0.77	0.948
_cons	−1.20	−2.36	−0.03	0.044

Note: due to collinear relationship the variables clients were scolded by providers was excluded from this multivariate analysis