Table 3.

Questionnaire for measuring client satisfaction

	Very unsatisfied	Unsatisfied	Neutral	Satisfied	Very satisfied
How satisfied were you about the waiting time?	1	2	3	4	5
How satisfied are you with the information you received from the providers?	1	2	3	4	5
How satisfied are you with the level of skill the provider had to deliver your baby?	1	2	3	4	5
How satisfied are you with the politeness of the staff with whom you consulted?	1	2	3	4	5
How satisfied are you regarding your involvement in decision makingduring the care at the facility?	1	2	3	4	5
How satisfied are you with the cleanliness of the facility?	1	2	3	4	5
How satisfied are you with the level of privacy you received?	1	2	3	4	5
How satisfied are you with the care you received at this facility?	1	2	3	4	5