Table 2.
Summary of common tasks undertaken in three or more settings.
Task | Community | Hospital | Primary Care | GP Practice | Other |
---|---|---|---|---|---|
Technical Tasks | |||||
Ordering/procurement inc. reconciliation and queries | Y | Y | Y | Y | |
Stock management | Y | Y | Y | Y | |
Order medicines for patients | Y | Y | Y | Y | |
Fridge management (e.g., temperature monitoring) | Y | Y | Y | ||
Dispensing | Y | Y | Y | Y | |
Accuracy Checking of Dispensed Items | Y | Y | Y | Y | |
Check endorsing on prescriptions | Y | Y | Y | Y | |
Maintain Accredited checking pharmacy technician (ACPT) competencies in dispensary | Y | Y | Y | ||
Dispensing compliance aids | Y | Y | Y | ||
Prescription admin (collection and filing, repeat supply) | Y | Y | Y | ||
Dispensing controlled drugs | Y | Y | Y | ||
Maintain legal registers | Y | Y | Y | ||
Assisting with audits | Y | Y | Y | Y | Y |
Clinical Tasks | |||||
Handing out medicines | Y | Y | Y | Y | |
Communication with multidisciplinary teams (MDT) | Y | Y | Y | Y | Y |
Liaise with care/nursing homes | Y | Y | Y | Y | |
General Communication (patients) | Y | Y | Y | Y | Y |
Patient counselling | Y | Y | Y | Y | Y |
Check allergies and interactions | Y | Y | Y | Y | |
Medicines Optimisation (assisting with MURs, Drug history taking) | Y | Y | Y | ||
Healthy lifestyle advice (Essential Services, patient consultations) | Y | Y | Y | Y | |
Management/Training Tasks | |||||
Preparing staff rotas and time sheets | Y | Y | Y | Y | Y |
Organisational related activities e.g., figures to senior team | Y | Y | Y | Y | Y |
Training and development (in-house training) | Y | Y | Y | Y | Y |
Teaching/training pre-reg pharmacists. Pre and post reg pharmacy technicians, pharmacy assistants | Y | Y | Y | y | |
L2 assistant expert witnessing | Y | Y | Y | ||
Responding to queries via phone, email, face to face | Y | Y | Y | Y | |
Liaise with hospital, patients and community pharmacies | Y | Y | Y | Y | |
Updating pharmacy IT systems | Y | Y | Y | Y | Y |
Deal with complaints | Y | Y | Y | Y | Y |