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. 2017 Sep 21;6(9):e179. doi: 10.2196/resprot.6463

Table 2.

Proposed methods for meeting the 5 major challenges.

Challenge Proposed method
Variable quality of information on social media Design a scoring method that allows selection of high-quality social media
Guarantee of data privacy Design a technical solution based on data minimization and access restriction that guarantees data privacy of patient posting on social media
Response to pharmacovigilance expert expectations Study the pharmacovigilance expert requirements and formalize them in use case diagrams and usage scenarios
Identification and processing of relevant information (eg, drugs and adverse drug reactions) within Web pages Enforce best practices based on specialized dictionaries, pattern-based matching, and natural language processing to detect drugs and their adverse reactions in patient posts
Robust and evolutive architecture Build a component-based architecture that allows storage of big data and accessibility to third-party applications through Web services