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. 2017 Oct 11;17:145. doi: 10.1186/s12911-017-0541-2

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© The Author(s). 2017

Open AccessThis article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.

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Fig. 3 — Six factors relevant to the B2C telemonitoring service for chronic heart failure patients. The Six factors analysis shows the relevant factors for implementation of B2C telemonitoring and the driving forces behind each factor. The list is not exhaustive. Adapted from HBS Case No. 313–070, Rev. 2014 (Boston: Harvard Business School Publishing, 2014