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. 2017 Sep 28;5(9):e144. doi: 10.2196/mhealth.8732

Table 4.

Clinician experience outcomes and results.

Outcome Data
System usability and net promoter scores

System Usability Scale score (scale of 0-100), mean (SD) 85.1 (15.0)

Total Net Promoter Score (scale of –100 to 100) 36.6

First-time user Net Promoter Score 31.0

Second-time user Net Promoter Score 50.0
Clinician acceptability, n (%)

Helpfulness of the information


Not helpful at all (1-2) 1 (2)


Somewhat helpful (3-5) 16 (39)


Extremely helpful (6-7) 24 (59)

Would want to use for other decisions


Yes (1-2) 27 (66)


Not sure (3-5) 13 (32)


No (6-7) 1 (2)

Would recommend to others


Yes (1-2) 28 (68)


Not sure (3-5) 13 (32)


No (6-7) 0 (0)