Table 4.
Process measure results at 3‐, 6‐, and 9‐month follow‐up
| Process measure | 3‐month follow‐up | 6‐month follow‐up | 9‐month follow‐up | |||
|---|---|---|---|---|---|---|
| CTI (n = 94) | Control (n = 89) | CTI (n = 94) | Control (n = 89) | CTI (n = 94) | Control (n = 89) | |
| All participants | ||||||
| Services from CTI worker/case manager | n = 90 | n = 79 | n = 83 | n = 77 | n = 90 | n = 81 |
| Participant received services since last interview | 86 (96%) | 71 (90%) | 76 (92%) | 56 (73%) | 75 (83%) | 48 (59%) |
| Frequency of face‐to‐face contacta | n = 88 | n = 78 | n = 82 | n = 77 | n = 83 | n = 80 |
| Not at all | 7 (8%) | 10 (13%) | 9 (11%) | 21 (27%) | 16 (19%) | 35 (44%) |
| Less than once a month | 6 (7%) | 5 (6%) | 2 (2%) | 4 (5%) | 7 (8%) | 2 (3%) |
| At least once a month | 21 (24%) | 14 (18%) | 38 (46%) | 24 (31%) | 36 (43%) | 22 (28%) |
| At least once a week | 54 (61%) | 49 (63%) | 33 (40%) | 28 (36%) | 24 (29%) | 21 (26%) |
| Frequency of telephone contacta | n = 88 | n = 78 | n = 82 | n = 77 | n = 83 | n = 80 |
| Not at all | 20 (23%) | 18 (23%) | 16 (20%) | 30 (39%) | 24 (29%) | 45 (56%) |
| Less than once a month | 22 (25%) | 14 (18%) | 18 (22%) | 11 (14%) | 18 (22%) | 9 (11%) |
| At least once a month | 28 (32%) | 31 (40%) | 30 (37%) | 26 (34%) | 29 (35%) | 17 (21%) |
| At least once a week | 18 (20%) | 15 (19%) | 18 (22%) | 10 (13%) | 12 (14%) | 9 (11%) |
| Participants who received services only | ||||||
| Most frequent location of face‐to‐face contact | n = 81 | n = 68 | n = 73 | n = 56 | n = 67 | n = 45 |
| Participant's house | 78 (96%) | 56 (82%) | 67 (92%) | 45 (80%) | 60 (90%) | 39 (87%) |
| CTI worker's/case manager's office | 1 (1%) | 6 (9%) | 3 (4%) | 8 (14%) | 7 (10%) | 2 (4%) |
| House of someone from social network | 0 (0%) | 0 (0%) | 2 (3%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Another professional's office or agency | 1 (1%) | 0 (0%) | 0 (0%) | 1 (2%) | 0 (0%) | 2 (4%) |
| Shelter | 1 (1%) | 6 (9%) | 1 (1%) | 2 (4%) | 0 (0%) | 2 (4%) |
| Help from other professionals and service agencies | n = 83 | n = 70 | n = 74 | n = 56 | n = 65 | n = 47 |
| Never | 21 (25%) | 21 (30%) | 12 (16%) | 7 (13%) | 6 (9%) | 13 (28%) |
| Sometimes | 13 (16%) | 17 (24%) | 16 (22%) | 18 (32%) | 13 (20%) | 13 (28%) |
| Often | 22 (27%) | 16 (23%) | 28 (38%) | 19 (34%) | 28 (43%) | 7 (15%) |
| Always | 27 (33%) | 16 (23%) | 18 (24%) | 12 (21%) | 18 (28%) | 14 (30%) |
CTI, critical time intervention.
aContact between participant and CTI worker/case manager in past 3 months.