TABLE 3.
Improvement project | Cohort 1 | Cohort 2 |
---|---|---|
1 | Establish a document control system at QAU. | Reduce specimen rejection rate. |
2 | Improve the reporting of equipment breakdown and servicing to QAU by laboratories. | Improve turnaround time of test results. |
3 | Improve EQA participation of laboratories in Lesotho. | Improve IQC documentation (logs, reviews, corrective actions) in the CD4 testing section. |
4 | Improve performance scores on the general and safety audit by using the WHO–AFRO–SLIPTA checklist. | Improve EQA documentation (report reviews, investigation of poor performance and corrective actions). |
5 | Improve blood usage for transfusion. | Improve inventory management and decrease stock-outs. |
6 | Improve pap smear collection and transportation to Cytology. | Monitor and improve client satisfaction. |
7 | Improve result validation in Haematology at the Queen Elizabeth II Central Laboratory. | Implement visual cues in chemistry at Queen Elizabeth II Central Laboratory. |
8 | Establish IQC at Blood Transfusion Services. | Improve equipment maintenance performance and documentation at Motabang. |
9 | Improve waste management at blood transfusion services. | - |
10 | Determine CD4 sample stability for the Cyflow CD4 analyser at St Joseph’s. | - |
QAU, Quality Assurance Unit; EQA, external quality assurance; IQC, internal quality control; WHO–AFRO–SLIPTA, World Health Organization Regional Headquarters for Africa Stepwise Laboratory Quality Improvement Toward Accreditation.