Table 1.
2014 Yelp review ratings of characteristics of vape shops of those that closed versus that remained open in 2015.
| Open (n=56) | Closed (n=16) | Chi-square/t-test, p-value | |
|---|---|---|---|
| Review/Reviewer attributes | |||
|
| |||
| Total reviews (M, SD) | 42.43, 49.74 | 18.69, 9.26 | 3.73, p = 0.001 |
| Star ratings (M, SD) | 3.11, 0.84 | 2.89, 0.89 | 0.92, p = 0.36 |
| Proportion of male/female sex (M, SD) | 0.57, 0.13 | 0.60, 0.15 | −0.76, p=0.45 |
| Vape shop neighborhood characteristics | 2.36, p=0.501 | ||
| White | 26.8% | 43.8% | |
| African | 32.1% | 18.8% | |
| American | |||
| Latino | 21.4% | 25.0% | |
| Korean | 19.6% | 12.5% | |
|
| |||
| Characteristics important in this vape shop | |||
|
| |||
| Great flavor or hardware selection M, SD) | 6.54, 2.62 | 6.31, 3.32 | 0.28, p = 0.778 |
| Fair prices (M, SD) | 4.00, 2.29 | 3.81, 2.69 | 0.29, p = 0.782 |
| Unique flavors or hardware (M, SD) | 3.66, 2.31 | 3.00, 2.22 | 1.02, p = 0.313 |
| Rebuilds or fixing (M, SD) | 1.96, 1.56 | 1.13, 1.15 | 2.00, p = 0.05 |
| Never rushed (%) | 26.8% | 12.5% | 1.41, p = 0.235 |
| On-line store capability (%) | 10.7% | 6.2% | 0.28, p = 0.595 |
| Wide range nicotine (%) | 3.6% | 6.2% | 0.22, p = 0.636 |
|
| |||
| Staff attributes mentioned | |||
|
| |||
| Friendly (M, SD) | 4.71, 2.01 | 5.63, 2.80 | −1.21, p = 0.239 |
| Helpful/patient/respectful (M, SD) | 7.61, 3.46 | 5.69, 2.98 | 2.02, p = 0.048 |
| Knowledgeable/professional (M, SD) | 5.27, 2.71 | 4.88, 1.82 | 0.68, p = 0.504 |
| Good personality (e.g., cool, relaxed) (M, SD) | 1.66, 1.20 | 1.31, 1.40 | 0.99, p = 0.326 |
| Let me try out lots of flavors (M, SD) | 2.48, 1.89 | 2.44, 1.82 | 0.84, p = 0.933 |
| Other attributes (M, SD) | 7.45, 3.12 | 6.31, 3.11 | 1.28, p = 0.20 |
|
| |||
| Physical environment and amenities | |||
|
| |||
| Clean (M, SD) | .82, .84 | .75, .86 | 0.30, p = 0.765 |
| Bar type (M, SD) | 1.14, 1.63 | .25, .77 | 3.07, p=.003 |
| Club type (%) | 1.8% | 0.0% | 0.29, p = 0.590 |
| Good parking (%) | 39.3% | 43.8% | 0.10, p = 0.748 |
| TVs (%) | 23.2% | 31.2% | 0.43, p = 0.525 |
| Art (%) | 17.9% | 37.5% | 2.79, p = 0.096 |
| Lighting (%) | 19.6% | 6.2% | 1.61, p = 0.205 |
| Other venue type (M, SD) | .89, 1.40 | 1.19, 1.91 | −0.68, p = 0.496 |
|
| |||
| Atmosphere | |||
|
| |||
| Relaxed (M, SD) | 1.05, 1.10 | 1.56, 1.15 | −1.61, p = 0.111 |
| Awesome (%) | 12.5% | 12.5% | 0.00, p = 01.00 |
| Chic/classy (%) | 7.1% | 6.2% | .015, p = 0.901 |
| Fun (%) | 8.9% | 0.0% | 1.54, p = 0.215 |
| Other (M, SD) | 1.82, 1.56 | 1.94, 1.61 | −0.26, p = 0.795 |
|
| |||
| Health claims | |||
|
| |||
| Can quit smoking here (%) | 39.3% | 31.2% | 0.34, p = 0558 |
| E-cigarettes are safe (%) | 17.9% | 12.5% | 0.26, p = 0.612 |