Table 6.

User types on Med.Over.Net (MON).

Cluster	n (%)	Description in terms of typical activities
Active help-seekers	311 (48.3)	Moderately frequent users, long-term members, occasionally post questions, and mostly for health professional moderators; less involved in support and social forums
Lurkers	205 (31.8)	Moderately frequent users, experienced, do not post any sort of messages, and visit all types of forums
Core relational users	109 (16.9)	Frequent users, very frequent posters, experienced members, ask and answer questions, and engaged in discussions in all types of forums
Low-engaged users	19 (3.0)	Infrequent users, rarely open new threads, and post questions only for health professional moderators