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Themes and sub-themes.
| Theme I Dealing with diabetes distress |
Theme II Suffering informational confusion |
Theme IV Experiencing digital alienation |
Theme V Missing the Human Touch |
|---|---|---|---|
| - Using rationalization | - Distressed by inconsistent health information | - Big Brother is watching me | - Needing a personal caregiver |
| - Using the ostrich approach | - Distressed by the happy-go-lucky attitude | - My smartphone doesn’t understand me | - Needing a buddy |
