Table 5.
Variable | Provision of quality laboratory services | Crude odds ratio (95 % CI) | Adjusted odd ratio (95 % CI) | |
---|---|---|---|---|
Yes | No | |||
Profession | ||||
Lab Technician | 63 | 20 | 1 | 1 |
Lab Technologist | 75 | 55 | 2.310 (1.253, 4.258) | 0.701 (0.255, 1.925) |
Work Experience | ||||
1-2 Years | 27 | 7 | 1 | 1 |
3-5 Years | 39 | 22 | 0.611 (0.195, 1.911) | 1.114 (0.242, 5.122) |
6-10 Years | 24 | 24 | 0.636 (0.248, 1.631) | 1.558 (0.325, 7.481) |
>10 Years | 48 | 22 | 0.733 (0.137, 3.938) | 0.947 (0.204, 4.409) |
Satisfaction with salary | ||||
Yes | 24 | 2 | 1 | 1 |
No | 114 | 73 | 7.684 (1.763, 33.491) | 5.926 (0.719, 48.81) |
Providing uninterrupted services | ||||
Yes | 76 | 15 | 1 | 1 |
No | 62 | 60 | 4.903 (2.540, 9.465) | 1.938 (0.677, 5.549) |
Communication with clients | ||||
Yes | 105 | 33 | 1 | 1 |
No | 33 | 42 | 4.050 (2.221, 7.384) | 3.238 (1.246, 8.414)* |
Communication with upper management | ||||
Yes | 69 | 24 | 1 | 1 |
No | 69 | 51 | 4.050 (2.221, 7.384) | 0.320 (0.106, 0.961) |
Job descriptions | ||||
Yes | 85 | 18 | 1 | 1 |
No | 53 | 57 | 5.079 (2.701, 9.548) | 3.672 (1.319, 10.22)* |
Enough equipment | ||||
Yes | 82 | 11 | 1 | 1 |
No | 56 | 64 | 8.519 (4.129, 17.579) | 7.76 (2.548, 23.659)* |
Enough supplies & reagents | ||||
Yes | 88 | 34 | 1 | 1 |
No | 50 | 41 | 2.122 (1.198, 3.760) | 1.113 (0.458, 2.701) |
Adherence to SOP | ||||
Yes | 107 | 36 | 1 | 1 |
No | 31 | 39 | 3.739 (2.044, 6.842) | 1.028 (0.364, 2.905) |
Clients' satisfactions assessment | ||||
Yes | 81 | 11 | 1 | 1 |
No | 57 | 64 | 8.268 (4.009, 17.053) | 2.261 (0.851, 6.007) |
Equipment calibration & maintenance | ||||
Yes | 99 | 29 | 1 | 1 |
No | 39 | 46 | 4.027 (2.222, 7.296) | 0.605 (0.207, 1.767) |
Laboratory results verification | ||||
Yes | 131 | 49 | 1 | 1 |
No | 7 | 26 | 9.930 (4.050, 24.346) | 9.21, (2.263, 37.482)* |
Internal quality control activities practice | ||||
Yes | 111 | 30 | 1 | 1 |
No | 27 | 45 | 6.167 (3.302, 11.518 | 6.105, (2.105, 17.70)* |
Results reported within turnaround time | ||||
Yes | 114 | 29 | 1 | 1 |
No | 24 | 46 | 7.534 (3.972, 14.290) | 5.111 (1.94, 13.464)* |
* The odds ratio indicated that there was significant association between provision of quality laboratory service and independent variables.