Table 4.
Tools identified from the Internet search (n=63).
| Characteristic | n (%) | |
| Organization type | ||
| Health care institution (ie, hospitals and care networks) | 52 (82.5) | |
| Business (ie, tool developers) | 11 (17.5) | |
| Health record integration | ||
| Yes | 59 (94) | |
| No | 3 (5) | |
| Unclear | 1 (2) | |
| Target population | ||
| Outpatients | 47 (75) | |
| Both | 8 (13) | |
| Not specified or unclear | 6 (9.5) | |
| Health care provider intended to use tool with patients or caregivers as described (excluding business tools) | ||
| “Members of the health care team” | 11 (17.5) | |
| “Doctor's office” | 18 (29) | |
| “Physician” | 5 (8) | |
| “Nurse” | 2 (3) | |
| “Provider” | 11 (17.5) | |
| Unclear | 4 (6) | |
| Asynchronous tools | ||
| Asynchronous | 60 (95) | |
| Of asynchronous tools, time-limited (response from provider within a specified time window) | 8 (13) | |
| Unclear | 3 (5) | |
| Synchronous | 0 (0) | |
| Patient-provider communication flow | ||
| One-many | 2 (3) | |
| Communication with own provider | 0 (0) | |
| One-one | 53 (84) | |
| Communication with own provider | 11 (17.5) | |
| Unclear | 8 (13) | |
| Product names of health care institution tools (n=52) | ||
| Athena Health | 8 (15) | |
| Beth Israel Deaconess Medical Center | 1 (2) | |
| Carolinas Healthcare | 1 (2) | |
| Cerner IQ Health | 4 (8) | |
| eClinicalWorks | 6 (11.5) | |
| FollowMyHealth | 10 (19) | |
| IASIS Healthcare | 1 (2) | |
| Intermountain Healthcare | 1 (2) | |
| MedFusion-Greenway Health | 1 (2) | |
| MyChart Epic Systems | 8 (15) | |
| NextGen Healthcare Information Systems LLC | 5 (10) | |
| Partners HealthCare | 1 (2) | |
| RelayHealth | 2 (4) | |
| University of Wisconsin-Madison | 1 (2) | |