Fig 1.

Cost conversation initial topics and initiators. Initial topics of cost conversations were classified into five mutually exclusive categories shown above, with relative frequencies displayed as percentages above each bar. Colors in each bar demonstrate who initiated each cost conversation. Topic percentages do not add to 100 because of rounding. (*) Patient-initiated category comprises 54 patient-initiated cost conversations and five initiated by caregiver/companions; these were combined into one category here to simplify data presentation. (†) Percentages do not sum to 100 because one cost conversation was nurse-initiated. MGT, management.