Table 3.
Range | Mean (SD) | |
---|---|---|
|
||
Scale Composite | 26.7%–92.3% | 55.0% (8.7) |
Staff feel like their mistakes are held against them.a | 5.0%–76.9% | 33.8% (11.7) |
Important patient care information is often lost during shift changes.a | 10.0%–100.0% | 52.4% (11.8) |
Things “fall between the cracks” when transferring patients from one unit to another.a | 0.0%–100.0% | 44.5% (12.4) |
Staff feel free to question the decisions or actions of those in authority. | 8.3%–84.0% | 45.9% (13.4) |
In this unit, we discuss ways to prevent errors from happening again. | 40.0%–100.0% | 77.1% (10.1) |
We are given feedback about changes put into place based on event reports. | 9.1%–100.0% | 57.5% (13.7) |
The actions of hospital/organization management show that patient safety is a top priority. | 23.1%–100.0% | 69.9% (14.6) |
Note:
indicates the item is reverse coded such that disagree and strongly disagree are positive (i.e., desirable) responses