Table 1.
ACTIONS | CONDITIONS | CONSEQUENCES | |||||
---|---|---|---|---|---|---|---|
Technology-in-practice | Type of Enactment |
Interest in Using Technology |
Interpretive Conditions |
Institutional Conditions |
Process-Related Consequences |
Technological Consequences |
Structural Consequences |
Limited-Use | Inertia | Low | Limited technical knowledge | Hierarchical, Individualistic, Competitive | None | None | Reinforce and preserve status quo |
Individual-Productivity | Application | Moderate | Moderate technical knowledge | Hierarchical, Individualistic, Competitive | Increased efficiency in communication | Changes to the data | Reinforce and enhance status quo |
Collective-Problem-Solving | High | Detailed technical knowledge | Communal, Cooperative | Increased effectiveness in problem-solving; Increased cooperation | Adaptations to the tool; Changes to the data | Reinforce and enhance status quo | |
Process- Support | Very High | Competent technical knowledge | Team-focused, Cooperative, Learning Oriented | Increased effectiveness in customer service; Increased efficiency in communication | Adjustments in the tool; Changes to the data | Reinforce and enhance status quo | |
Improvisation | Change | High | Competent technical knowledge | Team-focused, Collaborative, Learning Oriented | Redefined work distribution; Shift in type of collaboration; Change in ways of learning | Adaptations to the tool; Changes to the data | Transform status quo |
Description: Table 1 depicts the Technology-in-Practice Framework which links Actions, Conditions, and Consequences.