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. Author manuscript; available in PMC: 2017 Nov 29.
Published in final edited form as: J Hosp Adm. 2014 Sep 24;3(6):66–78. doi: 10.5430/jha.v3n6p66

Table 1.

The Technology-in-Practice (TIP) Framework:

ACTIONS CONDITIONS CONSEQUENCES
Technology-in-practice Type of
Enactment
Interest in
Using
Technology
Interpretive
Conditions
Institutional
Conditions
Process-Related
Consequences
Technological
Consequences
Structural
Consequences
Limited-Use Inertia Low Limited technical knowledge Hierarchical, Individualistic, Competitive None None Reinforce and preserve status quo
Individual-Productivity Application Moderate Moderate technical knowledge Hierarchical, Individualistic, Competitive Increased efficiency in communication Changes to the data Reinforce and enhance status quo
Collective-Problem-Solving High Detailed technical knowledge Communal, Cooperative Increased effectiveness in problem-solving; Increased cooperation Adaptations to the tool; Changes to the data Reinforce and enhance status quo
Process- Support Very High Competent technical knowledge Team-focused, Cooperative, Learning Oriented Increased effectiveness in customer service; Increased efficiency in communication Adjustments in the tool; Changes to the data Reinforce and enhance status quo
Improvisation Change High Competent technical knowledge Team-focused, Collaborative, Learning Oriented Redefined work distribution; Shift in type of collaboration; Change in ways of learning Adaptations to the tool; Changes to the data Transform status quo

Description: Table 1 depicts the Technology-in-Practice Framework which links Actions, Conditions, and Consequences.