Table 2. Sources of Interview Participant Satisfaction and Dissatisfaction With Trauma Resuscitation From Semistructured Interviews.
| Source | Satisfaction |
Dissatisfaction |
||
|---|---|---|---|---|
| Participants (References), No. | Representative Quotations | Participants (References), No. | Representative Quotations | |
| Total | 28 (211) | NA | 26 (129) | NA |
| Trauma team members | 25 (89) | “The doctors that I have so far, they’re really nice. They talk to me. Anything I need, they help me. And they let me know they care.” | 13 (32) | “Honestly, to have so many people kinda like bombard you is kinda scary, especially, I was in a neck brace. So for me not to be able to see my surroundings, it was very, very scary.” |
| Clinical care | 21 (32) | “When I got in here, they was right on the button. They started moving me. They stripped me. They checked me, made sure everything was fine. They did a very good job...they checked me from head to toe and made sure everything was all right.” | 16 (30) | “I remember the nurses cutting up my clothes. Man, I didn’t like that. Because I really, I don’t really have no other clothes as it is.” |
| Communication | 20 (43) | “They let me know every time they were gonna do something and what was gonna happen and what my condition was, so I wouldn’t be worried.” | 14 (30) | “…[T]hey supposed [to] let me know what’s going on. I wasn’t told, I know I’ve been shot and all that, but I wasn’t told that this injury would take this amount to heal or whatever.” |
| Emotional experience | 16 (23) | “I could feel it kind of like, it was like, okay, my shirt is gone. I’m in a safe place, and these people are going to just take care of me.” | 10 (19) | “What they gonna do? What were they talking about? Whether it was serious? …It scared me a little, the possibility.” |
| Physical experience | 9 (11) | “I remember, they gave me some pretty heavy-duty painkillers downstairs, and that helped take away some of the pain. I was thankful for that.” | 9 (14) | “That was the only complaint I had because like just any, they didn’t even have to get me a drink. Just wet my mouth with something. My mouth was so dry, I couldn’t swallow. I couldn’t do anything.” |
Abbreviation: NA, not applicable.