Table 1.
Principles of person-centered care
| Principle | Description |
|---|---|
| Respect for patients’ values, preferences, and expressed needs | Recognizing patient individuality and making an effort to deliver care which fits with their values, culture, and wishes. |
| Coordination and integration of care | Liaising with the patients other HCPs in order to ensure an integrated care experience in which patients receive complementary care and advice. |
| Information, communication, and education | Honest, transparent, easy-to-understand communication of health information and education regarding self-management behavior which may improve health. |
| Physical comfort | Alleviation of disease-related pain/discomfort and provision of a comfortable clinical environment. |
| Emotional support & alleviation of fear and anxiety | Recognition of the emotional impact of illness and efforts to respond to resulting issues such as anxiety and depression. |
| Involvement of family and friends | Accommodation of close loved ones in clinical appointments, correspondence, and decision-making and provision of support to those who take on a patient caregiver or support role. |
| Transition and continuity | Ensuring that patients and loved ones fully understand necessary regimens and are aware of warning signs to look out for, as well as pathways for follow-up. |
| Access to care | Provision of clear instructions regarding how patients may access care when they need it, and ensuring that processes (in hospitals, for specialist referrals, etc.) are as efficient as possible. |