Intervention characteristics |
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Flexibility/fit |
Content fit will with patient needs and built on prior training in HIV counseling |
Inability to address social determinants of mental health problems could be frustrating to staff |
Effectiveness or benefit |
Trained staff felt material was effective, benefited patients |
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Ability to maintain fidelity |
Promotion of inter-professional collaboration built knowledge; charts and ‘pocket guides’ useful |
Lack of booster sessions to support and create new collaborations and maintain attention to program |
Context |
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System/policy change |
Government interest in integrated care as vehicle for expanded access to mental health services |
Though endorsed by leadership no long-term champions emerged at local level |
Setting characteristics (structure, policies) |
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High volume patient care, lack of privacy; policies requiring nurses to rotate services; fixed national medical record not allowing mental health care to be documented |
Capacity |
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Workforce |
Elevated status of mental health nurses and/or returned them to mental health roles |
Continued turnover in HIV staff; mental health not part of on-boarding of new HIV staff |
Processes |
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Building relationships |
Increased informal bi-directional consulting between HIV and mental health staff |
Lack of formal joint activities such as rounds or team meetings |
Mechanisms for evaluation and feedback |
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Absence of screening and documentation requirements that could have facilitated evaluation |