Table 2.

Findings from studies reporting results of participant surveys

Domain	Result
Overall experience/satisfaction	91.7% rated the overall experience highly18 Almost all viewed their experience positively25 92% rated experience as good or very good22 Almost all reported a positive experience24 83% rated their experience as excellent20 82.2% were very satisfied19 97% satisfied or very satisfied overall21 95% satisfied or very satisfied21 ‘High levels’ of satisfaction23
Recommend to others	99.6% would recommend to others19 78% likely to recommend to others23 100% would recommend to others20
Benefit	99% felt they had benefited24 85.6% felt they had benefited17 90.2% felt the NHS Health Check was worth attending18 90% likely or very likely to return if invited back21
Time/opportunity to ask questions	88.0% agreed they had the time to ask questions18 92% felt they were given enough time25 94% were able to ask all their questions25 99.7% felt they were given enough time24 89.6% felt they were given enough time17 90.2% were able to ask all their questions17 9% had unanswered questions25 10.8% had unanswered questions24 14.7% still had questions about their risk of heart disease17 7.4% had concerns that had not been dealt with17
Understanding and recall of CVD risk	97% understood everything25 59% could recall their actual CVD score25 91.9% understood everything discussed17 83% felt the health check had helped them to understand their risk of heart disease17 61.9% rated their understanding of the CVD risk score highly18
Location and timing of appointments	69.5% rated the location of doctor’s surgery highly18 70.7% rated the time and availability of appointments highly18 93.8% agreed that screening had been done in a suitable place24 86% felt the location gave enough privacy20
Staff	93.8% rated confidence in staff knowledge18 92% reported that staff were helpful, friendly and clear about the service during their health check22 100% felt they were treated with dignity20 99% felt comfortable discussing their lifestyle24 93.6% felt comfortable discussing their lifestyle17 13.5% would have liked more support changing lifestyle17

CVD, cardiovascular disease; NHS, National Health Service.