Table 3.

Summary of facilitators for PCC

Projects	Organisation and leadership	PCC training and education	Professional attitude and approach	Delivery of research
Acute coronary syndrome (index project)	Leadership emphasises and values PCC Index project receives attention as pioneer	Training in PCC communication	Interested and positive Seeing patient as person – listening to narrative	Primary care – tradition to have a dialogue Well‐trained managers in primary care – patient's care plan agreed and continued into primary care
Irritable bowel syndrome	Leadership – act as forerunner for PCC Multidisciplinary team work and power shift – professionals as equals	Training in PCC communication and philosophical underpinnings	Seeing patient as person – equal partner	Participatory design – patients share symptom graph
Psychosis	Bottom up and top down recognition for change – good information channels Multidisciplinary team work – cooperating with people who are successful for PCC	Training in communication by psychologist	Seeing person as capable – equal partner Willing to change communication style – mindset for PCC Able to work with difficult symptoms – create trusting relationship	Participatory design – agree social resource group with relatives for when symptoms abate
Osteopathic fractures	GPCC makes PCC explicit – increase knowledge through research studies Multidisciplinary team working – staff work ‘with physician not under’	Maintain and develop PCC through education and research Training to find out patient's motivation and resources	Interested and involved – believe in skills and PCC Listening to patient in different way – ‘hearing’	Positive effect of PCC intervention – visible with older population Participatory design – intention to involve patients along the way – perception of intervention and PCC
Patient participation in hypertension treatment	Leading from top of the organisation down for PCC – communicating how you look at human being in the context of care	Patients self‐reports used as a base for consultations – professionals become advisor for discussion and conversation	Patient seen as person – equal partner and take initiative back – coproduce	Project connected to primary care – patients have a system to be connected with in everyday life Participatory design – interdisciplinary group and patients create tool – mobile phone system supports patients involvement in consultations – BP significantly decreased
Neurogenic communication disorders	Multidisciplinary team meetings for PCC	PCC education – makes staff knowledgeable – supports learning Training in communication for staff in dyad with resident	Interested in PCC – staff have personality for it. Seeing person as communication partner – a learning process Seeing person as active agent in care	Participatory design – staff and person with aphasia affects the intervention and data collection
Healthy ageing in migrant communities	Leadership for PCC – seeing coworkers as people Multidisciplinary team working	Training for group leader – helps group grow	Focus on person's goal not professional expertise	Effective project managers Researchers translate material and documents to mediate the research and simultaneous interpreter improves group dynamic in the intervention

BP, blood pressure; GPCC, the University of Gothenburg centre for person‐centred care; PCC, person‐centred care.