Table 4.

Additional Questionnaire Comments

Comments from childhood cancer survivors
Feedback on technical/equipment aspects
• “[There were] some initial technical difficulties setting up the conference.”
• “It was a little rough setting up telemedicine the first time.”
• “My PCP could not get the video chat to work.”
• “It was hard for PCP to understand.”
The importance of connecting patient, primary care provider, and survivorship physician
• “It was nice to see the doctor's concern to make sure my health history is conveyed to my new provider.”
• “I liked how I could talk to both of them and they were both concerned about my heath and is there to help in any way they can.”
• “The opportunity to teleconference let my PCP ask her specific questions.”
• “I love that my survivor ship team and my PCP are communicating.”
• “This teleconference was wonderful, it really bridged the gap between transitioning from oncology care to primary care.”
• “Informing my PCP on my history, treatment and prognosis reassures me and gives me comfort.”
• “It was as if we were all together in the same room.”
Attentiveness to health
• “thankful for the concern of my health”
• “I felt like my history of ALL was given special treatment and recognized as an important part of my medical history.”
• “The visit was very informative and useful.”
Comments and Recommendations from Primary Care Providers
Feedback on technical/equipment aspects
• “The speaking part of the visit was poor. I had difficulty hearing and being heard during the visit”
• “My clinic has shotty wireless and no computer that is hard wired with camera.”
• “The equipment did not work.”
• “Sorry I didn't get equipment hooked up.”
• “We had difficulty with the initial setup of the equipment. Once it was set up it was working appropriately.”
Time considerations
• “It does take a little extra time for the appointment, but had time to prepare for appointment so more time was scheduled.”
• “In the end it took 3 HOURS of admin. staff time to set up the software for the visit.”
Recommendations
• “Larger screen access or other equipment would allow for enhanced viewing.”
• “Electronic sharing of records in addition to electronic face to face. Not every EHR has direct messaging capabilities. But a video chat for transition of care and an electronic transfer of records would be a perfect world!”