Table S2.

Statistical test (t-test) of differences between categories of respondents in satisfaction with MROs, Gondar, 2014

Variable	Satisfaction with setting		Satisfaction with services		Overall satisfaction
	Mean (SD)	P	Mean (SD)	P	Mean (SD)	P
Sex
Male	3.04 (0.691)	0.882	2.96 (0.862)	0.657	3.00 (0.722)	0.995
Female	3.05 (0.697)		3.01 (1.014)		3.00 (0.713)
Type of MRO
Drug store	3.01 (0.704)	0.226	3.01 (0.960)	0.386	3.01 (0.715)	0.758
Pharmacy	3.10 (0.671)		2.93 (0.960)		2.98 (0.725)
Residential area
Urban	3.06 (0.682)	0.121	2.98 (0.923)	0.818	3.01 (0.712)	0.484
Rural	2.84 (0.814)		2.94 (0.906)		2.90 (0.792)
Frequency of visit
First time	3.04 (0.669)	0.922	2.85 (0.842)	0.063	2.93 (0.705)	0.224
Repeat	3.05 (0.704)		3.04 (0.950)		3.03 (0.722)
Knowledge of the difference between pharmacy and drug store
Knows	3.12 (0.711)	0.062	3.08 (0.843)	0.060	3.10 (0.706)	0.024*
Does not know	2.99 (0.673)		2.90 (0.972)		2.93 (0.719)

Note:

^*P-value less than 0.05.

Abbreviations: MRO, medicine retail outlet; SD, standard deviation.