Table S4.
Multivariable output for determinants of clients’ satisfaction, MTUTH, March 2016
| Variable | Categories of variables | Satisfied | Unsatisfied | p-value | AOR | 95% CI
|
|
|---|---|---|---|---|---|---|---|
| Lower | Upper | ||||||
| Age, years | <25 | 54 | 51 | – | – | – | – |
| 25–34 | 55 | 62 | 0.856 | 0.946 | 0.518 | 1.728 | |
| 35–44 | 70 | 44 | 0.041 | 1.944 | 1.027 | 3.680 | |
| 45–54 | 18 | 22 | 0.879 | 1.067 | 0.463 | 2.463 | |
| 55–60 | 5 | 3 | 0.644 | 1.462 | 0.293 | 7.297 | |
| Education | Illiterate | 27 | 45 | 0.031 | 0.332 | 0.122 | 0.902 |
| Primary | 89 | 69 | 0.645 | 0.809 | 0.328 | 1.994 | |
| Secondary | 54 | 52 | 0.254 | 0.603 | 0.253 | 1.437 | |
| College | 32 | 16 | – | – | – | – | |
| Occupation | Unemployed | 9 | 6 | – | – | – | – |
| Government | 47 | 28 | 0.476 | 0.627 | 0.174 | 2.264 | |
| Self-employed | 1 | 5 | 0.036 | 0.072 | 0.006 | 0.843 | |
| Merchant | 38 | 33 | 0.365 | 0.577 | 0.176 | 1.894 | |
| Farmer | 48 | 50 | 0.194 | 0.459 | 0.142 | 1.486 | |
| Housewife | 22 | 29 | 0.157 | 0.415 | 0.122 | 1.404 | |
| Student | 27 | 21 | 0.788 | 0.844 | 0.244 | 2.922 | |
| Other | 10 | 10 | 0.444 | 0.577 | 0.141 | 2.358 | |
| Primary reasons for seeking services | CVD | 26 | 13 | – | – | – | – |
| DM | 14 | 18 | 0.032 | 0.327 | 0.118 | 0.908 | |
| RVI | 64 | 59 | 0.082 | 0.477 | 0.207 | 1.099 | |
| Injury | 23 | 12 | 0.971 | 0.981 | 0.348 | 2.766 | |
| OR | 20 | 17 | 0.175 | 0.502 | 0.185 | 1.359 | |
| PUD | 17 | 13 | 0.410 | 0.647 | 0.229 | 1.824 | |
| Other | 38 | 50 | 0.017 | 0.359 | 0.154 | 0.833 | |
Abbreviations: AOR, adjusted odd ratio; CVD, cardiovascular disease; DM, diabetes mellitus; RVI, retroviral infection; PUD, peptic ulcer disease; OR, operation room; CI, confidence interval; MTUTH, Mizan-Tepi University Teaching Hospital; –, no data.